Flexible two-way sync
Asana Integration
Move work, tasks, and projects between Asana and Jira, Zendesk, ServiceNow, and more. Automate real-time data escalation from default and custom fields bidirectionally.
Have your teams collaborate across different systems, departments, and companies in real-time.
No More Context Switching
Unify workflows and keep teams aligned internally and externally for optimum performance.
Get real-time updates from your own system without shuffling between platforms.
Keep your
business data safe
Gain complete control over access to sensitive business data. Share public information with partners while protecting private data.
Maintain consistent formatting
Keep data consistent as it moves between Asana and other platforms. Guarantee that only the correct values appear when data is shared or escalated.
Never miss important updates
Always stay in the loop with the help of constant, real-time progress updates. Stay informed about project and task statuses from all sides of the integration.
Automate redundant workflows
Streamline internal and external processes through automatic data exchange. Improve workflow efficiency by integrating the right fields and entities.
Make the Most Out of Your Freshservice Integration
Real-Time Sync
- Real-time status and priority updates on critical tickets
- Better reporting and visibility for all stakeholders
- Error-free data exchange without silo formation
- One-way or two-way information sync
- Automatic sync restarts after outages
Automated Integrations
- Independent control of syncs for both sides
- Event-based triggers for automatic syncs
- Asana-native trigger syntax
Bulk Operations
- Historical data synchronization when connecting with a new platform
- New ticket mapping without skipping a beat
- Faster syncs through bulk operations
Customizable Sync Rules
- Absolute control over every last detail in your sync
- Consistent text formatting for notes and descriptions
- Fine-tuned mappings tailored to specific use cases
- Smooth ticket escalation to L2, IT, and MSPs
- Advanced sync rules with conditional logic
Sync Anything between Asana and other tools
Sync standard and custom entities available through Asana REST API.
Asana
Enterprise supported
Tickets
All fields are supported, including:
- Custom fields
- Key
- Summary
- Description
- Asignee
- Reporter
- Status
- Attachment
- Label
- Due
- Comments
Tickets
All fields are supported, including:
- Custom Fields
- Key
- Summary
- Description
- Status
- Assignee
Absolute Control Over Synced Data
- Maintain complete control over your side of the Asana integration.
- Use AI assistance to generate and optimize custom mappings and sync rules with Groovy.
- Use event triggers to automate data synchronization.
Secure Asana Integration
- Keep your data safe with airtight security features backed by ISO 27001 certification.
- Isolate your system under Exalate’s distributed and single-tenant cloud infrastructure.
- Scale consistently with limitless flexibility, thanks to loosely coupled systems.
Set up, Customize, Sync!
01
install
Install the Exalate app on all the tools you want to sync.
02
connect
Connect the tools you want to integrate. Just add the instance’s URL.
03
customize
Configure your sync rules to make sure the right data is shared. Prompt the sync rules with AI-Assist or write your scripts from scratch.
04
automate
Set conditions with triggers, for an automatic synchronization.
05
synchronize
Now your instances are connected and will automatically exchange information instantly. Happy syncing!
See it in action
The cost of Exalate for Asana (including the Enterprise plan) is available on our pricing page, or you can contact our team for a detailed quote. Book a short call or message us through the chat on this page, or send an email to sales@exalate.com.
Exalate enables users to sync fields from Asana tasks and projects, including summary, description, status, priority, urgency, attachments, notes, custom fields, custom keys, and more.
It’s also possible to sync other fields available via REST APIs using Exalate’s Groovy-based Script mode. You can automate the sync using granular triggers. Discuss your use case with us and explore all the possibilities.
Yes, you can integrate Asana and Jira. Exalate enables you to sync both default and custom fields between the two platforms. Admins and users with authorization will be able to control what to share or keep private in your Asana Jira sync. You can tailor the integration to your use case and workflows as you want using the scripting engine.
Yes, Exalate can connect multiple Asana tasks with a single ITSM platform such as Freshservice, Freshdesk, Zendesk, ServiceNow, Jira Service Management, etc. This is the ideal setup for linking cross-functional teams or coordinating work across different departments. The dedicated teams for each platform control data flow and sync in their environment while retaining complete authority over mappings, conditions, and data privacy.
Exalate protects the data flowing through your Asana integration using security features such as JWT access tokens, role-based access controls, HTTP (HTTPS), TLS 1.2 and 1.3, and multi-factor authentication. It is also ISO27001:2022 certified. You can find out more about it in the Trust Center.
Connect the tools you want to integrate. Just add the instance’s URL.