Integration for Government & Public Sector
Cross-Agency Integration That Clears the Security Gate
Exalate connects your tools across teams, contractors, and partner systems, with the data controls and compliance documentation your security team will actually approve.
No full admin access
required to get started
Field-level control
over what data leaves your environment
Different hosting options
Cloud, on-prem or region-specific
Hierarchy preserved
across epics, stories, and issues
The Public Sector Reality
The Tools Don't Talk. Your Team Pays for It.
Government and public sector teams run complex projects across multiple platforms, contractors, and agencies, each with its own ITSM.
Connecting them without creating a security incident is a common challenge.
Mismatched Systems by Design
Your customer-facing service portal and your internal task management system aren’t the same tool, but most teams try to make them work as one. The result is two systems running in parallel, with your team manually bridging the gap.
Security Reviews That Kill Evaluations
Integration tools that require full admin permissions get flagged immediately. If the Head of Security is the first gate, most tools don’t make it through.
Hierarchy Lost in Translation
Flat sync tools can’t preserve the epic-story-issue structure that project teams depend on. When that hierarchy disappears, so does your ability to track work meaningfully.
Partner Collaboration Overhead
Working with technology partners like defense contractors and external engineering teams means the same work lives in two systems simultaneously, with no automated way to keep them aligned.
common use cases
How Government & Public Sector Teams Use Exalate
Portal-to-Task-Management Sync
Keep your customer-facing service portal as the front door while consolidating actual task management in your internal project tool. Teams work where they work best, without duplicating effort across systems.
Contractor and Partner Collaboration
Sync work items with technology partners and external engineering teams while preserving the full epic-story-issue hierarchy. Both sides stay in their own tool. No access grants required.
ITSM Migration Support
Moving from one service management platform to another? Exalate supports continuous sync during the transition, so teams keep working normally while the migration runs in the background.
