sync issue types, labels, priority, status...
sync any custom fields, attachments...
sync comments, worklogs, history...
Sync type, title, creator...
sync status, description, priority...
sync attachments, custom fields...
sync comments...
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Automatic triggers to streamline synchronization
Real-time status updates on work items
Reliable one and two-way syncs from either side of the connection
Top-notch reporting for authorized stakeholders
Automatic restarts after downtimes
Unlimited sync capacity for Jira issues, sprints, etc.
“
Its hard to talk about supported fields, because with Exalate you can support a lot. And it is impossible to capture on a single page. We have done cases with very weird things - certainly not limited to the ones listed on the documentation.
discover if we cover your integration requirements
Book a demo to see Exalate in action
Connect Your Teams
Start all cross-team connections from either Azure DevOps or from Jira, whichever option you prefer. You can install the app with a straightforward installation wizard on both Jira and Azure DevOps.
Automate Your Flows
Improve the speed and accuracy of syncs by using custom automated triggers. Configure your triggers with platform-native query language to establish granular control over every sync.
Sync Operations in Bulk
Use the custom Bulk Exalate feature to make your synchronization workflow more efficient. Connect multiple existing entities with similar trigger configurations in one operation.
Create Custom Connections
Use the Groovy scripting engine to explore endless connection scenarios and syncing possibilities. We have a few sample code snippets in our stash to get you started. Non-technical users can also use Visual Mode to create mappings with little or no code.
Keep Integration Decentralized
Maintain independent control over every sync, especially for cross-company integrations. Keep your confidential information close to your chest, with no need to share admin rights.
Scale Faster
Start working with out-of-the-box connections for basic synchronization scenarios. Continue growing with the help of script-based custom connections.
Secure by Design
Protect your sensitive data from unauthorized users. Let Exalate’s single-tenant architecture help you maintain autonomous control over your instance.
Ensure Data Privacy
Protect your sensitive data from unauthorized access with our single-tenant architecture that works even behind your firewall. Stay ahead of any data breach or suspicious activity using advanced endpoint detection and response (EDR).
Handle Errors Easily
Spot errors as soon as they occur and track them down to the source. Get the first crack at debugging your code before asking a technician.
“
The fact that Exalate is a very extensible and flexible product is quite an impressive feature for us. We can even build our own integration on top of it, and it actually shows that the developers and the engineers behind the product do really know what they are doing. Plus we have had an excellent customer experience.
Alexander Sinno |
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if(firstSync){
issue.projectKey = “JSM”
issue.typeName = nodeHelper.getIssueType(replica.type?.name, issue.projectKey)?.name ?: “[System] Service request”
}
replica.addedAttachments.each { a ->
def comment = commentHelper.addComment(“!${a.filename}!”, [])[0]
comment.internal = true
comment.restrictSync = true
issue.comments += comment
}
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
replica.addedComments.each { it.executor = nodeHelper.getUserByEmail(it.author?.email) }
replica.changedComments.each { it.executor = nodeHelper.getUserByEmail(it.updateAuthor?.email) }
issue.comments = commentHelper.mergeComments(issue, replica, {it.internal = true; it})
if(firstSync){
workItem.projectKey = “Majids Development”
def typeMap = [
“Epic” : “Feature”,
“Story” : “Task”
]
workItem.typeName = nodeHelper.getIssueType(typeMap[replica.type?.name],workItem.projectKey)?.name ?: “Task”
workItem.summary = replica.summary
if(replica.issueType.name==”Epic”)
workItem.parentId = “9785”
store(issue)
}
. . .
import com.atlassian.jira.component.ComponentAccessor
class WikiToHtml {
static String transform(String wikiFormat) {
if (!wikiFormat) {
return null
}
. . .
def fixImage = wikiFormat?.replaceAll(/\!(\S+)\|\S+\!/, ‘<!– inline image filename=#$1# –>’)
fixImage = fixImage.replaceAll(/\!\^(\S+)\|\S+\!/, ‘<!– inline image filename=#$1# –>’)
fixImage = fixImage.replaceAll(/\!\^(\S+)\!/, ‘<!– inline image filename=#$1# –>’)
fixImage = fixImage.replaceAll(/\!(\S+)\!/, ‘<!– inline image filename=#$1# –>’)
. . .
}
replica.description = WikiToHtml.transform(issue.description)
replica.labels = issue.labels
replica.comments = issue.comments.collect {
comment ->
comment.body = WikiToHtml.transform (comment.body)
comment
}
“
We can now handle around 500 customer incidents per week, thanks to Exalate, which is a very good result regarding the number of products we’re dealing with. It synchronizes 45x faster than our previous solution.
Christof Cuyper |
01
install
02
connect
03
customize
04
synchronize
You can sync work item type, title, description, priority, state, comments, attachments, custom fields, area path, tags, etc, on Azure DevOps. On Jira, you can sync summaries, descriptions, comments, attachments, assignees, reporters, labels, priority, due, work logs, custom fields (check box, cascading select, group picker), components, organizations, issue links, agile boards, versions, etc. To explore further sync possibilities, use the advanced scripting mode.
Exalate’s no-code Basic Mode is free to install and use for simple synchronization tasks. To get the advanced Script Mode, you need to buy the Premium Plan after a 30-day trial. Contact the sales team to get a more detailed pricing quote.
We offer Standard and Premier Support to our customers depending on their needs and the running service-level agreement. As part of our Premier Support, we’ll assign a dedicated support agent to assist with your problem. You’ll also get up-to-date progress reports about critical production issues.
Exalate has a built-in error recovery mechanism that allows you to fix problems and resume synchronization from the moment it fails. You can use the troubleshooter to examine the error stack trace to determine if the error occurred at the entity, connection, or application levels.
Jira sends data as a Wiki, while Azure DevOps uses HTML. To handle the formatting differences, Exalate uses converters (called Transformers) to change the incoming or outgoing data to the corresponding format on either side of the sync. One application of transformers is the synchronization of inline images between Jira and Azure DevOps. Transformers can convert HTML to Wiki, Markdown to Wiki, or Wiki to HTML.
Yes, Exalate supports single-tenancy, thus isolating your infrastructure and minimizing the risk of information leakage. When you deploy a node on the Exalate Cloud, it runs inside a ‘Kubernetes pod’ configured to prevent information leaks. You can also add a firewall as extra protection.
Yes, you can use Exalate to connect multiple Jira and Azure DevOps instances. This integration solution helps to streamline collaboration between developers, salespersons, marketers, and support agents. Exalate supports other ITSM tools like ServiceNow, Zendesk, Salesforce, and GitHub. Check out our integrations for more information.
