Choose a Plan that Matches Your Business Needs
Free Plan
Out-of-the-box, pre-made configuration. For low-complexity scenarios.
free forever
- Basic Mode
- Two-way sync
- Pre-made configuration
- Sync up to 1000 new entities per month
Premium Plan
Fully customizable. For medium to high complexity scenarios.
30 day free trial
- Basic, Visual* and Script Mode
- Two-way sync
- Custom mappings
- Unlimited syncs
Premium Plan Pricing
Exalate allows you to connect and synchronize data between different platforms. Synchronization is bi-directional, automatic, and unlimited as long as each instance (each side) of the synchronization has a separate, valid license.

Exalate for Jira
starts at
$6
/month
billed monthly
- Basic, Visual & Script Mode
- Sync fields from Issues and Sprints
Book a demo to see Exalate in action

Exalate for GitHub
at the price of
$115
/month
billed annualy
- Basic & Script Mode
- Sync fields from Issues
Book a demo to see Exalate in action

Exalate for Zendesk
at the price of
$115
/month
billed annualy
- Basic, Visual & Script Mode
- Sync fields from Tickets
Book a demo to see Exalate in action

Exalate for Salesforce
at the price of
$335
/month
billed annualy
- Basic & Script Mode
- Sync fields from all Objects
Book a demo to see Exalate in action

Exalate for Azure DevOps
at the price of
$335
/month
billed annualy
- Basic, Visual & Script Mode
- Sync fields from Work Items
Book a demo to see Exalate in action

Exalate for ServiceNow
- Basic & Script Mode
- Sync fields from any entity
Book a demo to see Exalate in action
What's included
Feature comparison between our plans
Choose your platform(s) | Price | Features | Support |
---|---|---|---|
Zendesk Cloud Github Cloud | $115/month per instancebilled annually |
|
|
Salesforce Azure DevOps | $335/month per instancebilled annually | ||
ServiceNow HP QC/ALM | |||
Jira Cloud Jira Server Jira Datacenter | Check Atlassian Marketplace |
Request a connector
Features | Free Plan | Premium Plan | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Modes Included | Basic | Basic, Visual* and Script | ||||||||||||||||||
Configuration of sync | Pre-built | Fully Customizable | ||||||||||||||||||
Automatic sync | ||||||||||||||||||||
Triggers | Bulk operations Sync all supported fields Unlimited syncs Technical support via service desk Support via community 1h onboarding call |
*The availability of the Visual Mode depends on each tool, please check on above
“






premier support
Get Priority Assistance with Your Use Case
On the top of our standard support, you can purchase the Premier Support package to get:
- Higher SLAs
- Dedicated support engineer
- Configuration assistance
- Sync meetings
- Assisting with troubleshooting
- ...and more
FAQ
Answers to the most frequently asked questions
You can start with basic synchronization scenario’s straight out of the box. But Exalate also provides a Groovy-based scripting engine to implement even the most complex use cases. You can check some examples of more complex use cases here.
Yes, the Exalate app does need to be installed on both sides. This means you will need a valid Exalate license/subscription on both your instance and the destination Instance on the other side.
Exalate has already been in use since 2014 at a large number of enterprise clients. Performance tests are continually implemented to assure there will be no noticeable load on both the app or the issue tracker.
For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.
We keep your data private, safe and secure following the best-in-class security practices and procedures.
The data security and privacy statement can be found here
You decide what information gets shared with your partners and what information does not.
There is no need to share the access credentials, even if your instance requires authentication. Exalate generates the shared secret which is used to define a secure connection between both Instances.
Data transfer is secured with the help of the JWT token which authenticates every request so that the destination side can be sure they are getting data from the expected Instance.
To find out more, have a look at our extensive resource on Exalate Security and Architecture.
For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.