Plans that Match Your Business Needs
Sync basic fields for free. Upgrade when you need to customize your integration. Get enterprise-level support and scalability when you're ready.

Jira

Zendesk

Salesforce

ServiceNow

GitHub

Azure DevOps

Jira

Zendesk

Salesforce

ServiceNow

GitHub

Azure DevOps
Free Plan
Pre-made configuration for basic scenarios.
free forever
Main features:
- Two-way sync
- Up to 1,000 new issues per month
- Basic fields
Premium Plan
Fully customizable for medium to complex scenarios.
For most use cases
Everything on Free, plus:
- Script mode & drag-n-drop interface*
- Unlimited syncs
- Custom fields, users, hierarchy, etc.
Enterprise Plan
Enhanced profile and premier support for scalable and reliable integrations.
tailored to your needs
Everything on Premium, plus:
- Higher SLAs & 24/7 support
- Dedicated support engineer
- Custom disk space
integration for service providers
Fully Managed Cross-Company
Integration for Service Providers
Let an integration expert take care of every aspect of your integration, from implementation to operations.
- Custom development of connectors
- Managed integrations
- 24/7 support for critical issues
- Ready to scale
- Dedicated delivery manager
- Outsourced Internal IT Service Desk







“
What's included
Feature comparison between our plans
Features | Free Plan | Premium Plan | Enterprise |
---|---|---|---|
Learn more | Free forever Start now | Most popular request pricing | Tailored to your needs contact sales |
One-way Integration | |||
Two-way Integration | |||
Manual Sync | |||
Automatic sync | |||
Real-time sync / Polling | |||
Bulk Exalate | |||
Bulk Connect | |||
Unlimited Triggers | |||
Unlimited Connections | |||
Unexalate & Reconnect | |||
Handing Deleted Entities | |||
Error Handling | |||
Sync Queue Monitoring | |||
Unlimited Transactions & Entities | Up to 1000 New Issues/mo | ||
Sync Standard & Custom Fields | Summary, Description, Comments, Attachments | Entire List of Supported Fields Here. | Entire List of Supported Fields Here. |
Basic Mode | |||
Visual Mode | |||
Script Mode | |||
Deep-Ticket Integration | |||
Workflow Orchestration | |||
Internal Comments | |||
Rich Text Formatting Carry-over | |||
Hierarchy | |||
Users | |||
Comment Impersonation Feature | |||
Priority | |||
Labels & Tags | |||
Additional Nodes for Staging | 1 Extra Node Per License | 2 Extra Nodes Per License | |
Exalate On-premise Hosting (Private Connections) | |||
Dedicated Status Page | |||
Pinning of Versions & Version Control | |||
Custom Disk Space | 500 MB | 1 GB | Custom size |
Custom Git Repo | |||
Support | |||
Documentation | |||
Premier Support | |||
Troubleshooting Sessions |
Start Synchronizing Your Tools
Use another tool? We can create a custom connector for you. Learn more
Start Synchronizing Your Tools
FAQ
Answers to the most frequently asked questions
You can start with basic synchronization scenario’s straight out of the box. But Exalate also provides a Groovy-based scripting engine to implement even the most complex use cases. You can check some examples of more complex use cases here.
Yes, the Exalate app does need to be installed on both sides. This means you will need a valid Exalate license/subscription on both your instance and the destination Instance on the other side.
Exalate has already been in use since 2014 at a large number of enterprise clients. Performance tests are continually implemented to assure there will be no noticeable load on both the app or the issue tracker.
For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.
We keep your data private, safe and secure following the best-in-class security practices and procedures.
The data security and privacy statement can be found here
You decide what information gets shared with your partners and what information does not.
There is no need to share the access credentials, even if your instance requires authentication. Exalate generates the shared secret which is used to define a secure connection between both Instances.
Data transfer is secured with the help of the JWT token which authenticates every request so that the destination side can be sure they are getting data from the expected Instance.
To find out more, have a look at our extensive resource on Exalate Security and Architecture.
For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.