Webinars
Next Live Events
the sync room series | s01-ep05
- live session
- june 24, 2026
- 4 PM CET
Jira ServiceNow Integration
Real Insights from Atlassian Team 26
At Atlassian Team 26, the real conversations were about the massive, structural gap between systems like ServiceNow and Jira.
If your teams are stuck playing “human middleware” or burning engineering hours maintaining a custom in-house integration, this session is for you.
Syed Majid Hassan
Integration Engineer
Manoosh Majdzadeh
Host
Megan Floyd
Business Director
Watch on Demand
The Sync Room Series
s01-ep04
Why Full System Mergers Fail & How to Sync Instead
Surviving M&A Tool Chaos
Only 14% of M&A integration efforts succeed. In 30 minutes, we’ll cover why, and what works instead.
s01-ep03
50+ Clients, 5 Hours Saved Per Engineer Per Week
An MSP Playbook
Modern MSPs manage 50+ client integrations without custom scripts, security nightmares, or burning out their teams. How? Learn on this session.
“Our engineers saved approximately 5 hours weekly and eliminated missed tickets with this integration in place.” SPK & Associate
s01-ep02
Stop Pretending Email Is an ITSM Integration Strategy
Still tracking tickets in email, Slack, Teams or spreadsheets?
Tickets get lost, clients escalate, and your team burns out. Learn how to centralize visibility and preserve SLAs, while teams remain on their own platforms. Track ticket status the right way.
s01-ep01
Improve Support Dev Handovers
Kill the Escalation Ping-Pong between Support and Engineering Teams
Cut time to resolution by 20–30% by auto-routing P1/P2s with two-way sync. Decrease customer update noise by ~30% Increase your engineering focus time. And keep security and data hygiene tight.
Guest Sessions
ITSM Platform Smackdown: Why Teams Are Moving to Jira Service Management
Isos Technology, Atlassian, and Exalate walk through a practical comparison of modern service management approaches. Explore how Jira Service Management supports consolidated service delivery and what to consider when evaluating a move from other platforms.
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