Exalate vs Getint [2026]: Which Integration Platform Is Right for Your Team?

Teams that want to connect tools like Jira, ServiceNow, Azure DevOps, Salesforce, and other business systems sometimes compare Exalate and Getint. Both platforms offer real-time, two-way (bidirectional) synchronization, but they differ in customization, deployment, and pricing.

This comparison explains their technical features, best use cases, pricing, and how much control you get, so you can choose the right platform.

Quick Comparison Table

Who Each Platform Is Best For

Exalate is best for:

1. Enterprise DevOps and ITSM teams

Organizations that sync Jira with Azure DevOps Server, ServiceNow, and Salesforce, and need complex field mappings, often need flexible customization. Exalate’s unlimited scripting supports conditional logic and custom transformations.

2. Regulated Industries

Financial services, healthcare, and government organizations often need strict compliance. Exalate supports ISO 27001 and SOC 2 Type II needs, offers data residency controls, and can deploy behind firewalls.

3. MSPs and Cross-Company Collaborations

Software vendors, MSPs, and consulting firms often work with external clients using different tools. Exalate lets each side control its sync rules while still providing unified management.

4. Organizations Needing Managed Services

Exalate offers end-to-end managed integration services for organizations, especially service providers. The Exalate team handles the entire integration lifecycle from scoping and implementation to ongoing maintenance, so your team can focus on core business activities rather than integration management.

Getint is best for:

1. Smaller teams or departments

Teams with limited technical resources often prefer visual configuration over code. Getint’s interface is more accessible.

2. Straightforward sync requirements

Teams with standard field mappings and simple transformations can usually deploy Getint without extensive scripting.

Who Each Platform Is Not For

Exalate is not ideal for:

1. Non-technical teams without support

If you do not have developers, integration specialists, or Groovy scripting knowledge, you will likely need a support budget. Exalate’s flexibility needs technical expertise to use fully, especially for advanced use cases.

2. Teams that only want zero-code templates

If you need purely template-based integration with no custom logic, Exalate may offer more capability than you need.

Getint is not ideal for:

1. Very advanced custom integration needs

If you have complex business logic, advanced conditional mappings, or specialized transformations, Getint’s template approach may feel limiting. Scripting exists, but may not match script-first platforms.

While Getint advertises “Advanced Scripting,” their implementation is JavaScript-based field customization via API calls. This is fundamentally different from a full scripting engine and lacks the depth needed for truly complex transformation logic.

2. Teams that need full operational independence on both sides

Cross-company scenarios where each organization needs full control over their side of the sync may not fit Getint’s centralized model.

Let’s delve into the features that make these solutions unique and appealing. 

Operational Control: Unified Management vs Centralized Management

Exalate provides a unified console to manage all integrations and connections from a single place. You keep full operational control of each side of the sync. Each side has independent rules for incoming and outgoing data, ensuring scripts remain separated by direction (incoming/outgoing) and by side.

Key capabilities: Exalate

Test Run

You can test sync scripts without creating real items in the destination system. You can preview and compare how the data is mapped between systems before making changes to the production data. This reduces risk.

Side-by-side view

From your connections page, you can view script rules, active queues, and errors for both sides of the connection at the same time. This speeds up troubleshooting.

Sync queue visibility

You can monitor outgoing and incoming sync messages in progress, filter by connection name or entities, and track status during bulk operations.

Activity Dashboard

Track all integration activity with filtering and search capabilities. Get complete visibility into what’s syncing, what failed, and why, instantly.

Key capabilities: Getint

Getint focuses on centralized management using one dashboard. Administrators configure sync rules, field mappings, and triggers in one place. The platform focuses on UI-driven configuration, with advanced scripting available when needed.

• Centralized dashboard to manage all connections
• Real-time monitoring with filtering
• UI-first configuration with visual drag-and-drop mapping
• Optional advanced scripting when templates are not enough

Getint works well for teams that prefer centralized control. It trades some per-side customization for a simpler setup.

Flexibility and Customization: Script-Based vs Template-First

Exalate: Unlimited Groovy Scripting with AI Assistance

Exalate’s script-based engine is highly customizable via AI-assisted Groovy scripting, supporting complex workflows. If you can write it in Groovy, Exalate can sync it.

It supports:

• Custom data transformations (business logic, conditional mapping, validation rules)
• Different logic per direction (incoming vs outgoing) on each side
• Custom triggers using native query languages (JQL for Jira, WIQL for Azure DevOps)
• Aida for AI-assisted configuration to implement integrations based on your scripts and system context, explains errors in simple terms, and suggests fixes

Getint: Template-based with Optional Scripting

Getint focuses on fast deployment with pre-built templates and visual mapping. Its UI covers the most common use cases. However, we had our engineers look into their scripting feature, and they concluded that it is lacking for advanced scenarios.

Important clarification about Getint’s “Advanced Scripting”: Getint markets “Advanced Scripting” as a feature, but this is JavaScript-based field customization that runs within their platform to modify data sent via API. This is fundamentally different from Exalate’s full Groovy scripting engine.

Getint’s approach allows you to customize how data is built before API calls, but it lacks:

• Independent control over incoming vs outgoing sync logic
• Platform-native query language triggers
• The depth of transformation and sync capabilities that a full scripting engine provides

For teams with truly complex transformation needs, this distinction matters significantly.

It supports:

• No-code setup for most integrations through an easy UI
• Drag-and-drop field mapping
• Advanced scripting when needed

Exalate and Getint: What Can be Synced?

Both these solutions differ in their functionalities related to customization. We’ll cover a few of them in this section. 

• Both Getint and Exalate can sync historical data, but the bulk sync process in Getint involves far more steps than in Exalate. 
• Both these platforms can sync custom fields, comments, attachments, etc., bi-directionally.
  However, Exalate can handle certain advanced scenarios, like configuring comment syncing at a granular level. This cannot be implemented using Getint.
  Let’s understand this in detail.
  Jira Cloud and Jira on-premise handle user mentions differently. Ensuring the right user is mentioned with every sync will ensure transparency and visibility amongst teams. 
• Exalate can sync third-party plugin data like Insights, Tempo Worklogs, etc., whereas Getint cannot. 
• Getint allows syncing hierarchies in a standard manner and works for simple scenarios. Exalate allows syncing hierarchies using scripts in any way defined by the user, such as multi-level hierarchy sync between Jira and Azure DevOps.
• Since Exalate has the entire Groovy scripting capability at its disposal, there’s a lot you can build using scripts, including advanced computing and mapping logic. This cannot be said for Getint. 
• Exalate allows you to set up granular platform-specific triggers to filter entities for sync. For instance, you can use SOQL (Salesforce object query language) in Salesforce and WIQL (Work item query language) in Azure DevOps. These triggers are available independently for all integrating sides, giving you better control. Filters in Getint can be set up using the UI and can be limited by the UI. Some fields are outright unavailable and “greyed out” when trying to sync them.
• Getint’s bulk resync feature should be an in-built functionality. We failed to understand the need for this feature. According to their documentation, bulk resync is used to re-synchronize multiple records or issues across integrated platforms in one go.
  With Exalate, this feature always runs forever. 

The Bottom Line: Exalate works wonderfully for deep integrations, so if that’s your use case, it is the best choice. Plus, it provides you with the flexibility to implement any use case, no matter how complex it is, and with Aida, the configuration time is reduced even further.

Getint’s UI looks extensive at the onset, and you can use scripts on top of their UI for added flexibility, but then again, its functionality is very basic if compared with Exalate’s scripting engine.

Setup and Onboarding

Exalate

Exalate offers a user-friendly onboarding process that eliminates the need for complex installations.

You can start by visiting exalate.app, where no separate installation is required on each system. Register your account and start creating and configuring your connections in a single place.

Getint

You can install the Getint app on one platform (typically Jira via Marketplace) and connect to other systems via API.

Real-Time Sync and Data Integrity

Both platforms support real-time, two-way sync, but they differ as follows.

Exalate

• Real-time uni or bidirectional sync in all pricing plans
• Complete sync queue visibility with detailed status
• Full item history (audit trail of changes and sync activity)
• Aida AI error explanations and fix suggestions
• TestRun validation before production
• Script versioning with rollback to prior working versions

Getint

• 3-minute update intervals on standard plans
• Real-time monitoring with filtering
• Sync status dashboard
• Notifications via email, Slack, or webhooks

Security and Compliance

Both platforms focus on enterprise security, but the architecture differs.

Exalate Security Features

• ISO 27001:2013 and ISO 27018 certified
• GDPR compliant
• Cloud Fortified by Atlassian
• Bug Bounty program participation
• Regular security assessments and penetration testing
• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Threat detection with SentinelOne monitoring
• Role-based access control
• Decoupled authentication: API keys, OAuth, and PAT support without exposing credentials
• Data residency options

Exalate Trust Center

Trust Center:
Exalate’s Trust Center provides security documentation, compliance reports, and real-time system status updates.

Getint Security Features

• ISO 27001 and ISO 27018 certified
• GDPR compliant
• Cloud Fortified by Atlassian
• Bug Bounty program participation
• Data encryption for transmission and storage
• Log encryption to support audit trails
• Compliance support, including security and procurement calls

All security details are available through Getint’s documentation.

Supported Integrations and Connectors

Exalate Connectors

Cloud platforms:

• Jira Cloud
• Azure DevOps Cloud and Server
• ServiceNow
• Salesforce
• Zendesk
• GitHub
• Asana
• Freshservice
• Freshdesk
• Early access connectors for companies with integration network needs
• Custom connector development (Enterprise plan add-on) enables enterprise customers to build custom connectors for their specific integration scenarios

Getint Connectors

Supported platforms:

• Jira
• Azure DevOps
• ServiceNow
• Salesforce
• Monday.com
• Asana
• GitHub
• GitLab
• Zendesk
• HubSpot
• ClickUp
• Wrike
• Trello
• Notion
• Freshservice/Freshdesk
• Airtable

Getint supports a broader range of platforms than Exalate, which makes it attractive to teams with wider platform ecosystems. If you need to integrate many different tools quickly, Getint’s breadth of platform support will likely meet your needs better.

However, the tradeoff is that Getint lacks deep customization. Once your integration needs become more complex or require evolving workflows, Getint’s template-based approach might hit limitations.

Pricing

Exalate Pricing

Exalate’s pricing is outcome-based. Instead of paying for seats, user counts, or transactions, you pay for active items currently in sync. 

Why This Matters

• Predictable costs: No surprise bills from usage spikes
• Fair scaling: Costs grow with actual integration complexity, not headcount
• Value-aligned: You pay for sync relationships that are active and contributing to your workflow

You can see what this looks like for your team using our pricing calculator. Pick your integrations, estimate your synced items, and get an instant quote. Or check out the full details on the pricing page.

Considering whether to build your own integration or use a platform like Exalate? Use the build vs. buy calculator to compare the true costs and get a clear ROI picture.

Getint Pricing

In contrast, Getint offers a user-based pricing structure that depends heavily on the Atlassian marketplace structure. This can be attractive at the entry level, but it may become costly when your integration needs expand across multiple systems and workflows.

For teams expecting significant growth, Exalate’s model often offers more predictable and scalable value.

User Friendliness

Exalate’s User Experience

Exalate focuses on providing powerful capabilities with increasing accessibility through AI assistance. The unified console helps you manage integrations from a single place. This eliminates the need to switch between multiple system interfaces.

Key User-Friendly Features:

• Unified Console: Manage all integrations from a single interface
• Web-Based Ramp-Up: No software installation required on either system. Enter URLs, verify connections, and start configuring immediately.
• Side-by-Side View: See both sides of your integration on one screen. View script rules, queues, and errors without switching contexts.
• Activity Dashboard: Track all integration activity with filtering and search capabilities
• Import Existing Connections: Migrate previous integrations with a single click

Learning Curve: Exalate requires some technical knowledge to use its full capabilities. Teams need familiarity with Groovy scripting for custom logic. However, Aida AI significantly reduces the learning curve by providing context-aware assistance, code suggestions, and error explanations in plain language.

Getint’s User Experience

Getint prioritizes ease of use with a UI-first approach. The platform emphasizes visual configuration over code-based setup.

Key User-Friendly Features:

• Visual Field Mapping: Drag-and-drop interface for mapping fields between systems
• Pre-Built Templates: Start with ready-made configurations for common integrations
• Centralized Dashboard: Single interface for managing all connections and sync rules
• No-Code Setup: Configure most integrations without writing any code
• Quick Deployment: Get integrations running in minutes rather than hours

Learning Curve: Getint has a gentler learning curve for non-technical users. The visual interface makes it easier to understand how data flows between systems.

Comparison

Getint wins on initial ease of use for simple integrations. You can set up basic field mappings faster with visual tools. Exalate requires more upfront learning but provides deeper control for complex scenarios. Aida AI helps bridge the gap by making scripting more accessible to teams with varying technical skills.

Error Handling

Exalate’s Error Handling

Exalate provides comprehensive error handling with AI-powered assistance for faster resolution.

Error Detection and Visibility:

• Side-by-Side Error View: See errors for both sides of the integration simultaneously from the Connection Details page
• Complete Sync Queue: Monitor all pending synchronizations and identify which items have errors
• Detailed Error Logs: Access full stack traces and execution logs for debugging
• Error Filtering: Filter errors by connection name, entity ID, or error type

Error Resolution:

• Aida Error Explanation: Aida analyzes errors and explains them in simple language. Instead of cryptic technical messages, you get clear descriptions of what went wrong and why.
• Context-Aware Suggestions: Aida provides specific suggestions for fixing errors based on your script configuration and system context
• Script Versioning: Roll back to previous working versions if new changes introduce errors
• TestRun Validation: Test fixes in a safe environment before deploying to production

Error Prevention:

• TestRun Before Deployment: Validate sync logic without affecting live data
• Script Versioning: Maintain a history of all configuration changes
• Syntax Validation: Identify script errors before saving

Getint’s Error Handling

Getint provides error handling through its centralized dashboard with notification capabilities.

Error Detection and Visibility:

• Centralized Error Dashboard: View all sync errors from a single interface
• Real-Time Monitoring: See sync status and errors as they occur
• Error Notifications: Receive alerts via email, Slack, or webhooks when errors happen
• Sync Status Tracking: Monitor which items are syncing successfully and which have failed

Error Resolution:

• Error Logs: Access detailed logs for troubleshooting
• Support Portal: Submit support tickets for complex errors
• Documentation: Reference knowledge base articles for common error scenarios
• Retry Mechanism: Automatic retry for transient failures

Error Prevention:

• Sandbox Testing: Test configurations in non-production environments
• Field Validation: UI validates field mappings before activation

Comparison

Exalate provides more advanced error handling with Aida AI, offering intelligent error analysis and resolution suggestions. This significantly reduces troubleshooting time for complex scripting errors. Getint offers solid error handling with notification capabilities and centralized visibility. It works well for straightforward integrations where errors are less frequent.

For teams managing complex integrations with custom logic, Exalate’s AI-assisted error handling provides faster resolution. For simpler integrations, Getint’s notification system and centralized dashboard are sufficient.

AI Capabilities

Exalate’s AI Capabilities

Aida is Exalate’s AI assistant that helps you build integrations faster and troubleshoot issues more effectively. Aida understands the context of your specific integration configuration and provides targeted assistance.

How Aida Works

Aida operates within the Exalate console and has access to your integration context, including your existing script rules, connected systems, and configuration history. This allows it to provide relevant, specific suggestions rather than generic advice.

Current Aida Capabilities

1. Script Building Assistance:

• Generate Groovy script code based on your requirements
• Suggest field mappings between different systems
• Provide code examples for common transformation patterns
• Help implement conditional logic and business rules
• Adapt suggestions based on your existing script patterns

2. Error Troubleshooting:

• Analyze error messages and explain them in plain language
• Identify root causes of sync failures
• Provide context-aware suggestions for fixing errors
• Recommend specific code changes to resolve issues

Benefits of AI-Assisted Integration

Faster Implementation: Teams report significantly reduced time to build and deploy integrations. Aida generates code and configurations that would take hours to write manually.

Lower Learning Curve: Non-experts can implement complex integrations with Aida’s guidance. You don’t need to be a Groovy expert to use Exalate effectively.

Reduced Troubleshooting Time: Aida’s error explanations cut debugging time in half or more. You get clear explanations and specific fixes instead of generic error messages.

Aida on Documentation

Aida is also available on the Exalate documentation site to help you plan and scope your integrations before you even start configuring. This helps you understand what’s possible and design your integration strategy upfront.

Getint’s AI Capabilities

As of February 2025, Getint has AI-powered field mapping in development but does not yet offer the same level of AI assistance as Exalate’s Aida. Getint focuses primarily on UI-driven configuration with plans to add AI features in future releases.

Migration and Data Handling

Both platforms support historical data sync and bulk operations, but in different ways.

Exalate Migration Capabilities

Bulk operations:

• Bulk Sync: Sync all existing data that matches trigger conditions (Triggers tab)
• Relink: Connect existing items across systems

Migration best practices:

• Use Test Run on small data sets first
• Use script versioning to save working configurations before bulk runs
• Monitor sync queue visibility during bulk migrations
• Roll back if unexpected results occur

Getint Migration Capabilities

• Separate migration plan pricing tiers for one-time migrations
• Bulk migration support with unlimited projects and fields
• Consulting included: 2 hours in Advanced; custom support in Large Scale

Support, Documentation, and Community

Exalate Support Ecosystem

Documentation:
Exalate documentation is elaborate and includes implementation guides, API references, script examples, and troubleshooting resources.

Support Tiers:

• Starter: Community support (forums + documentation) + Standard support
• Scale & Pro: Standard support with SLA
• Enterprise: Priority support with 2x faster response times, dedicated customer success manager, proactive monitoring, Slack/MS Teams direct communication, and solution assistance

AI-assisted Support:
Aida AI provides context-based troubleshooting directly inside the platform, reducing the need for support tickets.

Learning Resources:

• Extensive documentation with step-by-step tutorials
• YouTube tutorials for visual learning
• Exalate Community for sharing scripts, use cases, and best practices

Exalate Partners:

Exalate’s partners receive a range of support and enablement as part of the partner ecosystem, including assistance with implementation, configuration, and complex use cases, help with demos or proofs of concept, and support around license management for customers, all aimed at helping partners deliver Exalate solutions effectively to their clients

Getint Support Ecosystem

Documentation:
Getint docs include setup guides, connector instructions, and troubleshooting tips.

Support channels:

• Support portal (Jira Service Management)
• Email support
• Slack support for premium customers

Real-World Use Cases

Enterprise Software Vendor: Multi-Tenant Client Integrations

Scenario: A SaaS company provides project management software to 50+ enterprise clients. Each client uses different tools like Jira, Azure DevOps, or ServiceNow. Each client needs bidirectional sync with custom field mappings and data transformation rules unique to their business processes.

Exalate Solution: Deploy separate integrations for each client using Exalate’s Groovy scripting. Handle each client’s unique requirements. Each client gets autonomous control over their side of the sync. The vendor maintains operational oversight through the unified console. Script versioning ensures safe updates across all client integrations. Test Run functionality validates changes before deployment. This prevents disruption to client workflows.

Why Exalate: Unlimited customization per client, operational independence, script versioning for safe updates, and Test Run for risk-free testing.

Marketing Agency: Cross-Tool Campaign Management

Scenario: A digital marketing agency needs to sync Jira tasks with Asana projects for campaign management. The integration needs standard field mappings like title, description, assignee, due date, and status. No complex transformations are needed.

Getint Solution: Deploy Getint’s Jira-Asana connector using pre-built templates. Visual field mapping through the UI gets the integration running within an hour. The team manages all sync rules through Getint’s centralized dashboard without writing code.

Why Getint: Fast deployment with UI-based configuration, no coding required, straightforward field mappings, and quick time-to-value.

Common Objections Addressed

“Exalate is expensive.”
Exalate uses subscription-based pricing per integration, based on active items in sync, making costs predictable and aligned with real usage as integrations scale.

Use the pricing calculator to see exact costs for your needs.

“Getint is easier.”
Getint is quick for simple templates. Exalate is now just as fast to set up and stays easier to manage as requirements evolve.

“Exalate requires double installation.”
Exalate no longer requires separate installations; connections are created through a unified console using simple URL verification.

“We don’t need scripting.”
Many teams don’t at first, but scripting becomes essential as workflows change. Exalate ensures you don’t need to switch tools later.

“Building our own integration is more cost-effective than opting for Getint or Exalate.” This is rarely true when you factor in development time, maintenance, and opportunity cost. Use the build vs. buy calculator to compare the true costs.

Frequently Asked Questions

Can both platforms handle real-time bidirectional synchronization?

Yes, both Exalate and Getint support real-time bidirectional sync. Exalate gives you complete sync queue visibility with side-by-side monitoring. Getint offers real-time sync on enterprise plans. Standard plans have 3-minute intervals.

Which platform is easier to set up?

Getint typically offers faster initial deployment. It uses UI-based templates and single-sided installation. Exalate’s web-based flow has made onboarding simpler. However, its full customization capabilities may need more initial configuration for complex scenarios.

Do I need coding knowledge to use these platforms?

Getint emphasizes no-code/low-code setup through visual field mapping. Advanced scripting is available when needed (for Enterprise plans only). Exalate is designed for script-based customization using Groovy. Aida AI helps with script development, making it more accessible to teams with varied technical skills. Both platforms offer professional services and support for implementation help.

What security certifications should I verify before choosing?

Verify current certifications directly from each platform’s trust center. Visit the trust center for Exalate and Getint’s security documentation for compliance reports.

How does Exalate’s integration-based pricing work?

Exalate charges based on active items currently in sync at any given time, not cumulative transactions or historical volume. For example, if 150 Jira issues are actively syncing with ServiceNow, that counts as 150 active items.

Do these platforms support hierarchical relationships?

Yes, both platforms support syncing parent-child relationships, such as epic–story–subtask hierarchies in Jira and feature–work item hierarchies in Azure DevOps.

Can I sync custom fields?

Yes. Exalate uses Groovy scripting for highly flexible custom field mapping and transformation. Getint offers UI-based mapping.

Which platform handles complex conditional logic better?

Exalate’s Groovy scripting engine offers unlimited flexibility for complex logic and transformations. Getint supports advanced scripting but focuses primarily on UI-driven configuration.

Which platform is better for cross-company integrations?

Exalate is designed for cross-company integrations with autonomous control on each side. Getint works best when a single organization controls both sides. 

Making Your Decision

Choosing between Exalate and Getint depends on your specific integration requirements, technical resources, compliance needs, and long-term operational control preferences.

Choose Exalate If:

• You need unlimited customization flexibility for complex workflows with easy setup
• Your integration involves conditional logic, advanced data transformations, or unique business rules
• You operate in regulated industries requiring strict compliance controls or data residency options
• You require full operational control on each side of your integration
• Script versioning, Test Run, and roll-back capabilities are important for safe configuration management
• You want AI-assisted script development and troubleshooting through Aida
• Fair and predictable pricing options
• You need managed services where Exalate handles the entire integration lifecycle
• You need custom connectors built for your specific network scenarios

Choose Getint If:

• You prioritize fast deployment with minimal setup complexity
• Your integration requirements are straightforward with standard field mappings
• UI-driven configuration is preferred over code-based customization
• You need integrations for platforms like Monday.com, ClickUp, or Wrike, where Getint has strong connector support

Next Steps

Try Exalate

Start your 30-day free trial. Experience the unified console, Test Run functionality, Aida AI assistance, and script versioning capabilities firsthand.

Both platforms represent mature, capable integration solutions with different strengths. The right choice depends on balancing your technical requirements, operational preferences, pricing models, and long-term integration strategy.

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