Exalate now supports Azure DevOps Server with bidirectional synchronization, enabling enterprise teams to connect on-premise Azure DevOps environments with Jira, ServiceNow, and other platforms while maintaining full data control and compliance requirements.
About Exalate: Exalate provides powerful, flexible integration solutions for development, support, project management, CRM, IT operations, and other teams. Our connectors enable real-time synchronization across platforms while preserving context and giving you complete control over what data syncs and how.
What’s New: Azure DevOps Server Integration
We’re expanding our integration capabilities with the launch of the Exalate for Azure DevOps Server connector. This new connector brings the same powerful synchronization capabilities you know from our Azure DevOps cloud offerings to organizations running Azure DevOps Server in their own infrastructure.
What is Azure DevOps Server?
Azure DevOps Server (formerly Team Foundation Server – TFS) is Microsoft’s on-premises DevOps platform. Organizations in government, financial services, healthcare, defense, and manufacturing rely on it to maintain complete control over their development infrastructure, meet strict compliance requirements, and integrate with existing on-premises systems.
Unlike its cloud counterpart, Azure DevOps Server gives enterprises full control over where data lives, how security is configured, and when updates happen, which is essential for organizations operating under HIPAA or other industry-specific compliance frameworks.
Why Exalate for Azure DevOps Server?
Your development teams work in Azure DevOps Server. But the rest of your organization might be spread across different platforms.
Product managers live in Jira for sprint planning. Support teams handle escalations in ServiceNow. QA teams track bugs elsewhere. As the number of tools grows, so does the friction.
Teams resort to manual copy-pasting between systems. Critical ticket details get lost in handoffs. Developers waste time hunting down missing information. Project managers spend hours updating status across multiple tools instead of driving strategy.
By integrating Azure DevOps Server with other tools in your stack, like Jira, ServiceNow, Salesforce, Zendesk, and more, you can create a unified workflow that keeps complete context while respecting your on-premises setup.
The connector supports two-way synchronization of Azure DevOps Server work items, including bugs, user stories, tasks, and features.
With this in place, your teams benefit from:
- Bidirectional sync between Azure DevOps Server and other platforms
- Send the required information across platforms. Every comment, attachment, and status update flows automatically without errors
- No more manual “sync tax”. Give developers back their coding time and managers their strategic focus
- Complete data residency control for compliance requirements
- Hybrid connectivity between on-premises and cloud tools
- Full context preservation during work item transfers
- Partner collaboration, where each side controls its own sync configuration, makes relationships and integrations with vendors simple
Key Azure DevOps Server Integration Use Cases
Let’s explore real-world scenarios where Exalate for Azure DevOps Server makes the biggest impact.
Project Management Collabs: Jira to Azure DevOps Server Sync
This is the most urgent integration need we hear about. Development teams work in Azure DevOps Server because it integrates tightly with the Microsoft stack. Product and project management teams prefer Jira for agile planning and its ecosystem.
Without synchronization, this creates a visibility gap.
With Exalate for Azure DevOps Server:
- Product managers plan sprints and manage backlogs in Jira with full visibility into development progress in Azure DevOps Server
- Developers work in their familiar Azure DevOps Server environment without switching tools
- Status updates, comments, attachments, and priority changes sync both ways in real-time
- Parent-child relationships and hierarchies stay intact across both systems
- Custom fields map according to your exact workflows. No rigid, pre-set mappings
IT Support Teams: Automate ITSM-to-Development Escalations
An incident gets logged in ServiceNow. It needs engineering investigation. The current process? Manual ticket creation in Azure DevOps Server, constant status checks, and frequent follow-ups.
Exalate for Azure DevOps Server solves this by:
- Automatically escalating ServiceNow incidents to Azure DevOps Server as fully-contextualized work items
- Syncing complete ticket history, including comments, attachments, and custom fields
- Reflecting resolution updates from Azure DevOps Server back to ServiceNow instantly
- Maintaining SLAs without manual status updates or email check-ins
- Keeping full audit trails for compliance and reporting
Cross-Functional Teams: Create One Workflow Across Multiple Platforms
Large enterprises often run complex, multi-platform environments. Infrastructure teams use ServiceNow. Security teams operate in Jira. QA teams have their own tools. Development happens in Azure DevOps Server.
Without integration, work that spans these teams requires constant coordination overhead.
With Exalate for Azure DevOps Server, you can:
- Set up smart routing to direct work items to the right teams automatically
- Keep muti-way sync across three, four, or more platforms at once
- Apply conditional logic based on priority, tags, custom fields, or any other criteria
- Keep everyone aligned without forcing everyone to use the same tool
- Generate unified reports across your entire toolchain
SAFe and Scaled Agile Environments: Maintain Visibility Across the Organization
In SAFe implementations, program management typically happens in Jira while execution occurs across multiple Azure DevOps Server instances.
Portfolio managers need real-time visibility without accessing every individual system. Development teams need to work independently within their tools.
Exalate for Azure DevOps Server enables:
- Portfolio-level planning in Jira with real-time rollup from Azure DevOps Server teams
- Automated dependency tracking across teams
- Synchronization of epics, features, and user stories while letting teams work independently
- Conflict resolution for concurrent updates
- Comprehensive reporting across the entire value stream
What Makes Exalate Different for Azure DevOps Server Deployments: Key Features
On-Premises Expertise
We understand the unique challenges of on-premise deployments: controlled update schedules, strict security requirements, hybrid connectivity needs, complex authentication scenarios, and custom network configurations. Exalate for Azure DevOps Server is built with these realities in mind.
Flexibility to Decide What Syncs and When
No rigid field mappings. Everything is configurable via an AI-assisted scripting engine. Map work item fields exactly the way you need them. Set complex conditions for when syncs should trigger. Route items to different projects based on type, priority, or custom criteria.
It’s also common that workflows change. Tools get added. Requirements shift. Exalate adapts without requiring you to rebuild integrations from scratch. Update mapping logic, add new fields, or change routing rules, all without disrupting existing synchronization.
Independent Sync Control at Each End
Each side of the integration has its own separate sync configuration. This means your team controls what data gets sent from Azure DevOps Server and how incoming data is processed. Your partners or external teams control their side independently. No shared configuration means easier cross-company integrations and better security.
Designed for Complex Use Cases
Use advanced logic to define exactly when and how syncs should fire. Create conditional routing based on status changes, tags, custom fields, or any combination of criteria. Handle exceptions smoothly. The scripting engine gives you complete flexibility.
AI-Assisted Configuration
Don’t want to write scripts from scratch? Use AI to generate synchronization logic based on natural language descriptions. Configure complex mappings in minutes instead of hours.
Trusted in Regulated Industries
Organizations in government, financial services, healthcare, and defense contractors trust Exalate to handle their most sensitive workflows while maintaining compliance with HIPAA and other stringent security or privacy requirements. Visit the trust center here.
Free Trial to Get Started
Request an Exalate for Azure DevOps Server Connector at no cost. Try the connector in your environment before committing to a full deployment.
Key Capabilities of Exalate for Azure DevOps Server
Exalate syncs multiple Azure DevOps Server fields, including Title, Description, State, Priority, Comments, Attachments, Tags, Custom Fields, Area Path, Iteration Path, Assigned To, Created By, Work Item Type, and more.
Text formatting (bold, italic, underline, lists, links) is preserved across systems. Parent-child hierarchies stay intact. Your team’s workflow stays smooth.
Work Item Synchronization
The connector supports comprehensive work item sync with these fields:
- Core fields: ID, Title, Description, Status, Priority
- Metadata: Created By, Assigned To, Tags, Area Path, Iteration Path
- Rich content: Comments, Attachments, Acceptance Criteria
- Technical details: Repro Steps, Severity, System Info
Text Formatting Support
All formatting is preserved during sync, including:
- Bold, italic, and underlined text
- Ordered and unordered lists
- External and internal links
- Horizontal rules
Check the whole list of supported entities here.
Who’s it For
This connector is built for:
DevOps and Engineering Managers who need reliable automation between development tools without adding infrastructure overhead.
IT Operations Leaders in organizations with strict data residency or compliance requirements (HIPAA, FedRAMP, industry-specific regulations).
Support Managers who need to escalate issues to development teams while maintaining full context and traceability.Product and Project Managers working in scaled agile environments who need real-time visibility across multiple teams and tools.
Get Started with Exalate for Azure DevOps Server
If Azure DevOps Server is your development backbone, connecting it to the rest of your tooling ecosystem will transform how your organization operates.
Your teams will gain real-time visibility across platforms. Developers will stop wasting time on administrative tasks. Project managers will have accurate, unified reporting. Support teams will deliver faster resolutions.
Exalate for Azure DevOps Server offers real-time, two-way synchronization between Azure DevOps Server and systems like Jira, ServiceNow, Salesforce, Zendesk, and more, all while respecting your on-premises infrastructure requirements and security controls.
Interested in seeing how Exalate for Azure DevOps Server can transform your workflows? Book a demo with us.
We’ll discuss your current challenges, walk through your specific use cases, and show you exactly what’s possible with your Azure DevOps Server environment.
