sync issue types, labels, priority, status...
sync any custom fields, attachments...
sync comments, worklogs, history...
sync opportunity, case, taks, account, product...
sync owner, status, number, priority...
sync contact details, internal comments...
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Increase productivity and eliminate the need for manual data entry and redundant tasks.
Let your teams focus on what they do best - selling and developing products.
Understand the impact of feature requests on your sales pipeline, or other insights.
Get a 360-degree view of your customer interactions.
Make informed decisions with access to consolidated data.
Tailor the integration to your unique business processes.
Convert Salesforce cases or opportunities into actionable Jira tasks with ease.
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Its hard to talk about supported fields, because with Exalate you can support a lot. And it is impossible to capture on a single page. We have done cases with very weird things - certainly not limited to the ones listed on the documentation.
discover if we cover your integration requirements
Book a demo to see Exalate in action
Control Your Data Flow Direction (one-way or two-way)
Set up and configure connections between Jira and Salesforce, in any way you prefer. Control the direction of your data flow and choose between a one-way or a two-way sync.
Automated Real-time Integration
Streamline your business workflows with automated, real-time Jira Salesforce sync. Reduce the need for manual work. Enhance control over data flow using custom triggers in the platform’s native query language.
Bulk Operations
Sync historical data with bulk operations in Exalate. Connect multiple existing entities using Bulk Connect. Start syncing entities automatically with the same trigger specifications using Bulk Exalate.
Advanced Integration Capabilities
Let your developers implement various sync possibilities using the Groovy-based scripting engine. Create scripts that manage synchronization on your end without affecting the destination.
Integrated Exalate Interface
Test your connection, view sync status or connect existing entities with an integrated Exalate UI in Jira and Salesforce. Always stay up-to-date within the platform you use.
Decentralized Integration
Retain independent control of your integration, even in cross-company scenarios. Don’t worry about how adjustments made on one side will impact your existing configuration. There's no requirement to share credentials or administrative privileges, eliminating the risk of exposing sensitive data.
Sustainable Scalability
Begin with pre-configured connections for simple sync needs, then expand and accelerate your growth by employing custom script-based connections. Connect with your integration partners to foster better relationships.
Top-notch Security
Protect your sensitive data from unauthorized access with our single-tenant architecture. Stay ahead of any data breach or suspicious activity using advanced endpoint detection and response (EDR).
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The advantage of Exalate’s decentralized architecture is that it’s not like a new learning curve for the customers to get into a new platform and figure out how they need to operate. They can just operate as they normally do, and that makes a huge impact on the overall outcome of security incidents.
Alexander Sinno |
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entity.entityType == “Custom Object Name”
replica.customFields.”CF Name” = issue.customFields.”CF Name”
import java.text.SimpleDateFormat;
import java.text.DateFormat;
def dateCustomFieldValue(replicaCustomField) {
def datePattern = “yyyy-MM-dd HH:mm:ss.S”; // define the desired date/time format
String dateString = replicaCustomField.value;
if (dateString) {
dateString = dateString.replaceAll(“\””,“”).trim();
DateFormat formatter = new SimpleDateFormat(datePattern);
date = formatter.parse(dateString);
return date.time;
}
}
entity.date__c = (Long) dateCustomFieldValue(replica.customFields.“DateCf”)
entity.datetime__c = (Long) dateCustomFieldValue(replica.customFields.“Date
if (replica.”TYPE” == “Case”) {
if(firstSync){
issue.projectKey = “UD”
issue.typeName = “Task”
syncHelper.syncBackAfterProcessing()
}
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
}
else if (replica.”TYPE” == “Contact”) {
def contact = issue.”SF Contact”
if (contact == null || contact.trim() == “”) {
contact = “””||Name:| ||Title:| |||Email:| || | |”””
}
def name = replica.”Name”
def title = replica.”Title”
def email = replica.”Email”
issue.”SF Contact” = “””|| Name | $name |
|| Title | $title |
|| Email | $email|”””
}
else if (replica.”TYPE” == “Account”) {
def name = replica.”Name”
def description = replica.”Description”
issue.”SF Account” = “””|| Name | $name |
|| Description | $description|”””
}
replica.comments = issue.comments.collect {
comment ->
def matcher = comment.body =~ /\[~accountid:([\w:-]+)\]/
def newCommentBody = comment.body
matcher.each {
target = nodeHelper.getUser(it[1])?.email
newCommentBody = newCommentBody.replace(it[0],target)
}
comment.body = newCommentBody
comment
}
//Jira outgoing sync
issue.customFields.“Hobby”.value = replica.priority?.value ?: “Running”
//Running will be set as a default option if Priority has no selected option
//Salesforce incoming sync
entity.SuppliedCompany = replica.customFields.“text”.value
“
We can now handle around 500 customer incidents per week, thanks to Exalate, which is a very good result regarding the number of products we’re dealing with. It synchronizes 45x faster than our previous solution.
Christof Cuyper |
01
install
02
connect
03
customize
04
synchronize
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The team was very hands-on and very responsive. If we encountered an issue, they were able to resolve it quite fast.
Maarten Cautreels |
You can sync issues, sprints, and epics in Jira. On Salesforce, you can sync standard and custom objects. Some popular Salesforce objects are cases, opportunities, products, accounts, contacts, etc. You can also map, transform, filter, and sync any entity fields like summaries, descriptions, comments, attachments, etc. You can even sync third-party plugin fields like Elements Connect or Insight.
Exalate offers a no-cost Basic mode for straightforward synchronization use cases, giving you 1,000 free syncs per month. To access the advanced Script Mode, you’ll need to purchase the Premium plan following a complimentary 30-day trial. You can find Exalate for Jira and Salesforce on their respective marketplaces.
Yes, docker installations for both Jira and Salesforce are available with Exalate. You can also deploy Exalate for Jira on-premise. You can even connect Exalate with an instance behind a firewall, called private connections.
We provide both Standard and Premier Support options. Standard Support covers help with specific issues related to installation, upgrades, troubleshooting, and similar concerns. Premium Support assigns you a dedicated support engineer, aids with your configurations, offers enhanced SLAs, and more. Additionally, we offer a specialized Exalate for Service Providers package to facilitate connections with your service providers and foster a robust collaborative network.
Yes, Exalate supports single-tenancy, which minimizes the risk of information exposure at the infrastructure level. When you deploy an Exalate Cloud node, it functions within a ‘Kubernetes pod’ meticulously configured to safeguard against data leakage.
Yes, you can use Exalate to connect multiple Jira and Salesforce instances. Exalate also supports other popular tools like Azure DevOps, Zendesk, GitHub, etc. You can also set up a connected network with your external partners through the MSP program Exalate offers.
