Salesforce Zendesk Integration Guide

Salesforce and Zendesk are both excellent tools.

Integrating them will give teams the freedom and autonomy to keep working in their own environment, whilst facilitating collaboration across these systems.

The right integration process should also optimize their workflows, but keep their data and projects secure.

In this guide, we’ll discuss these topics and more:

• The rising need to integrate Zendesk and Salesforce and why admins set up this integration in the first place
• How to choose the right technology to configure the integration
• The step-by-step process on how to set up the integration effectively
• The security and architecture behind integration solutions