Webinars
Webinars
Next Live Events
- live webinar
- june 3 2025
- 5 PM CET
Zero Missed Tickets
How MSPs Hit 99% SLA Compliance with Ticket Integration
“Our engineers saved approximately 5 hours weekly and eliminated missed tickets with this integration in place.”
In this expert-led webinar, you’ll see:
- Challenges and lessons learned: How SPK achieves 99% of their SLAs.
- Live demos: Integration across systems like Jira, ServiceNow, Azure DevOps, etc.
- ITSM integration playbook: Quick start guide on how to do integrations right.
- Live Q&A: Let’s dig into your integration use cases.
Carlos
Almeida
VP of Engineering | SPK and Associates
Syed Majid Hassan
Head of Support | Exalate
Manoosh Majdzadeh
Head of Marketing | Exalate
Watch on Demand
Optimize ITSM & Development Workflows
Improve ticket escalation and cross-team collaboration by integrating your Jira Serice Management and Azure DevOps.
Improve collaboration between customer-facing and tech teams
Learn how fully optimize your customer ticket visibility and resolution with the help of two-way integration and AI.
Configure an eBonding Integration acroos multiple tools
Optimize your IT service management processes. Have an integration engineer give you a complete tour of setting up an eBonding connection.
Use simple code (groovy script) or prompt it with AI Assist
Watch the configuration of a real use case between Jira and ServiceNow integration. Have an integration engineer give you a complete tour of Groovy scripting and integration customization.
Resolve Tickets Faster, Focus on Solution Delivery
Learn why aligning support and dev teams matters, how integrations help, and which tools fit your use case best. See an example with a Jira and Zendesk integation.
See Exalate in Action
