Webinars
Next Live Events
- live session
- Feb 26, 2026
- 4 PM CET
50+ Clients, 5 Hours Saved Per Engineer Per Week: An MSP Integration Playbook
Modern MSPs manage 50+ client integrations without custom scripts, security nightmares, or burning out their teams. How?
We’ll cover it in this short practical session:
- Why "hire another engineer" doesn't scale, and what works instead
- How to integrate when clients won't give you full platform access
- Real case study: 5 hours saved per week, zero missed SLAs
- .. and more
Syed Majid Hassan
Integration Engineer
Manoosh Majdzadeh
Integration Expert
Watch on Demand
VS
Still tracking tickets in email, Slack, Teams or spreadsheets?
Tickets get lost, clients escalate, and your team burns out. Learn how to centralize visibility and preserve SLAs, while teams remain on their own platforms. Track ticket status the right way.
Kill the Escalation Ping-Pong between Support and Engineering Teams
Cut time to resolution by 20–30% by auto-routing P1/P2s with two-way sync. Decrease customer update noise by ~30% Increase your engineering focus time. And keep security and data hygiene tight.
How MSPs Hit 99% SLA Compliance with Ticket Integration
“Our engineers saved approximately 5 hours weekly and eliminated missed tickets with this integration in place.”
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