two-way integration
Jira to Jira Integration
sync issue types, labels, priority, status...
sync any custom fields, attachments...
sync comments, worklogs, history...
sync issue types, labels, priority, status...
sync any custom fields, attachments...
sync comments, worklogs, history...
Increase productivity with real-time Jira issue sync. Eliminate delays and ensure everyone has access to the latest info.
Empower teams to work more efficiently and focus on what they do the best.
Ensure accurate information flows securely between multiple Jira instances.
Tailor the integration to match your specific needs, from issue types to custom fields, ensure a smooth fit into your processes.
Make informed decisions with access to consolidated data.
Convert customer tickets in Jira service management into actionable Jira issues with ease.
“
Its hard to talk about supported fields, because with Exalate you can support a lot. And it is impossible to capture on a single page. We have done cases with very weird things - certainly not limited to the ones listed on the documentation.
discover if we cover your integration requirements
Book a demo to see Exalate in action
Choose Between One-way or Two-way Integration
Choose the direction of your Jira sync. Connect Jira cloud with Jira on-premise by installing the app right from within your environment.
Automate your Jira Issue Sync
Experience automatic, real-time Jira sync that keeps your data up-to-date across all your instances. Use Jira Query Language to set up granular triggers at each side.
Bulk Operations
Sync historical Jira issue data with Exalate’s bulk operations. Connect multiple existing issues using Bulk Connect. Start syncing issues automatically with the same trigger specifications using Bulk Exalate.
Advanced Jira Integrations
Use Groovy-based scripts to create custom sync rules in Jira. Set advanced mappings, use conditional logic, and much more for a truly flexible Jira integration. Use our AI to generate your sync scripts.
Embedded Exalate UI
Test your connection, view the issue sync status or connect existing issues with an embedded Exalate interface in Jira. Always have the latest information within your Jira environment.
Decentralized Integration
Retain independent control of your integration, even in cross-company scenarios. Don’t worry about how adjustments made on one side will impact your existing configuration. There's no requirement to share credentials or administrative privileges, eliminating the risk of exposing sensitive data.
Sustainable Scalability
Begin with pre-configured connections for simple sync needs, then expand and accelerate your growth by employing custom script-based connections. Connect with your integration partners to foster better relationships.
Top-notch Security
Protect your sensitive data from unauthorized access with our single-tenant architecture. Stay ahead of any data breach or suspicious activity using advanced endpoint detection and response (EDR).
“
The advantage of Exalate’s decentralized architecture is that it’s not like a new learning curve for the customers to get into a new platform and figure out how they need to operate. They can just operate as they normally do, and that makes a huge impact on the overall outcome of security incidents.
Alexander Sinno |
01
install
02
connect
03
customize
04
synchronize
entity.entityType == “Custom Object Name”
replica.customFields.”CF Name” = issue.customFields.”CF Name”
if (replica.”TYPE” == “Case”) {
if(firstSync){
issue.projectKey = “UD”
issue.typeName = “Task”
syncHelper.syncBackAfterProcessing()
}
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
}
else if (replica.”TYPE” == “Contact”) {
def contact = issue.”SF Contact”
if (contact == null || contact.trim() == “”) {
contact = “””||Name:| ||Title:| |||Email:| || | |”””
}
def name = replica.”Name”
def title = replica.”Title”
def email = replica.”Email”
issue.”SF Contact” = “””|| Name | $name |
|| Title | $title |
|| Email | $email|”””
}
else if (replica.”TYPE” == “Account”) {
def name = replica.”Name”
def description = replica.”Description”
issue.”SF Account” = “””|| Name | $name |
|| Description | $description|”””
}
replica.comments = issue.comments.collect {
comment ->
def matcher = comment.body =~ /\[~accountid:([\w:-]+)\]/
def newCommentBody = comment.body
matcher.each {
target = nodeHelper.getUser(it[1])?.email
newCommentBody = newCommentBody.replace(it[0],target)
}
comment.body = newCommentBody
comment
}
replica.comments = issue.comments.collect {
comment ->
def matcher = comment.body =~ /\[~accountid:([\w:-]+)\]/
def newCommentBody = comment.body
matcher.each {
target = nodeHelper.getUser(it[1])?.email
newCommentBody = newCommentBody.replace(it[0],target)
}
comment.body = newCommentBody
comment
}
//Jira outgoing sync
issue.customFields.“Hobby”.value = replica.priority?.value ?: “Running”
//Running will be set as a default option if Priority has no selected option
//Salesforce incoming sync
entity.SuppliedCompany = replica.customFields.“text”.value
“
We can now handle around 500 customer incidents per week, thanks to Exalate, which is a very good result regarding the number of products we’re dealing with. It synchronizes 45x faster than our previous solution.
Christof Cuyper |
“
The team was very hands-on and very responsive. If we encountered an issue, they were able to resolve it quite fast.
Maarten Cautreels |
You can sync any Jira issue and sprint data. Sync all custom fields like select lists, cascading select lists, checkboxes, and much more. Additionally, you can also sync epics and sub tasks between multiple Jira instances. You can set up advanced comment handling like syncing user mentions in comment threads or impersonating comments.
Plus, sync third-party plugin data from Tempo Worklogs, Insights, etc.
The possibilities are endless. Get the entire list here.
Exalate offers a no-cost Basic mode for straightforward synchronization use cases, giving you 1,000 free syncs per month. To access the advanced Script Mode, you’ll need to purchase the Premium plan following a complimentary 30-day trial. You can find Exalate for Jira on the Atlassian marketplace.
You can use Exalate with Jira Cloud or on-premise. You can also install it via docker for additional security needs. You can even connect Exalate with an instance behind a firewall, called private connections.
We provide both Standard and Premier Support options. Standard Support covers help with specific issues related to installation, upgrades, troubleshooting, and similar concerns. Premium Support assigns you a dedicated support engineer, aids with your configurations, offers enhanced SLAs, and more. Additionally, we offer a specialized Exalate for Service Providers package to facilitate connections with your service providers and foster a robust collaborative network.
Yes, Exalate supports single-tenancy, which minimizes the risk of information exposure at the infrastructure level. When you deploy an Exalate Cloud node, it functions within a ‘Kubernetes pod’ meticulously configured to safeguard against data leakage.
Yes, you can use Exalate to connect multiple Jira instances. Exalate also supports other popular tools like Azure DevOps, Zendesk, GitHub, etc. You can also set up a connected network with your external partners through the MSP program Exalate offers.
Exalate is available for all Jira products like Jira Work Management, Jira Software, Jira Service Management, etc. Depending on the type of your product, additional customization might be required.
