Data consolidation for Reporting & Visibility
Bring Data from ITSM and Project Management Tools to the Surface
Consolidate task-level data and create unified dashboards and reports in one of the integrated systems. Make data-driven decisions by enhancing visibility and reporting based on real-time insights.
- Sync from different sources when working on cross-functional projects
- Sync work logs & project statuses
- Collaborate across systems after M&As
Share project updates securely
Keep specific projects mirrored, allowing clients or internal stakeholders to stay informed while keeping sensitive information secure.
Ensure alignment for merged companies
Provide a unified view of the newly combined entities, maintaining operational continuity, and ensuring that reporting and visibility are consistent across the merged organization.
Optimize supply-chain management process
Ensure real-time updates and quick resolution of issues on a task level. Exalate improves partner satisfaction and enhances operational efficiency through uninterrupted communication and data synchronization across all supply chain components.
popular Use Cases
Centralize Key Information Across Instances
Keep multiple instances in sync while selectively sharing specific information into the “main” instance to track company-wide projects and overall performance.
Improve Sales and Customer Success Visibility
Enable real-time visibility of escalated tickets for Sales and Customer Success teams to track status, meet deadlines, and maintain customer satisfaction. For example, sync a ticket from Jira Service Management as a Customer Case in Salesforce.
Track Project Details with Field-Level Sync
Sync fields like Start Date, Due date, Assignee, Time Tracking, Original Estimate, and various custom fields to stay on top of things.