Pricing and licensing that matches your business needs

Free Plan

Bi-directional out-of-the-box integration for common fields. Sync up to 1000 tickets, issues, incidents, work items,... per month.

Forever free

Premium Plan

Limitless possibilities with the power of simplified code.
Use code snippets or get creative with your customizations.  Unlimited connections, triggers, syncs. 

1-month free trial. 

Premium Plan Pricing

Exalate allows you to connect and synchronize data between different platforms. Synchronization is bi-directional, automatic and unlimited as long as each instance (each side) of the synchronization has a separate, valid license.

Choose your platform(s)PriceFeaturesSupport
Zendesk Cloud
Github Cloud
per instance
billed annually
  • Unlimited connections
  • Unlimited synchronization
  • Real-time uni- or bi-directional synchronization
  • Unlimited field and custom field support
  • Hosting Included
  • Enterprise readiness
  • Scripting engine for advanced flexibility
  • Advanced error handling
  • De-centralized sync for ultimate autonomy
  • Basic Package
  • 1h onboarding call
  • Technical support via service desk
  • Support by Exalate Community
  • Premium Service *
  • Solution assistance
  • Proactive Monitoring
  • Higher SLAs
  • Dedicated support engineer
* Additional fees apply

Azure DevOps
per instance
billed annually

Jira Cloud
Jira Server
Jira Datacenter
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Request a connector

    Do you have a complex synchronization use case?

    If you don't want to configure everything yourself, we offer professional onboarding services and consultancy from A-to-Z for the complete set-up.

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      Build your own network

      An exalate network connects your work management system with those of your partners, suppliers and customers.

      Interested in building your own Exalate network? Would you like to increase efficiency whenever cooperating across company borders.

      Please contact for more details.

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      Answers to the most frequently asked questions

      You can start with basic synchronization scenario’s straight out of the box. But Exalate also provides a Groovy-based scripting engine to implement even the most complex use cases. You can check some examples of more complex use cases here.

      Yes, the Exalate app does need to be installed on both sides. This means you will need a valid Exalate license/subscription on both your instance and the destination Instance on the other side.

      Exalate has already been in use since 2014 at a large number of enterprise clients. Performance tests are continually implemented to assure there will be no noticeable load on both the app or the issue tracker.

      For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.

      We keep your data private, safe and secure following the best-in-class security practices and procedures.

      The data security and privacy statement can be found here

      You decide what information gets shared with your partners and what information does not.

      There is no need to share the access credentials, even if your instance requires authentication. Exalate generates the shared secret which is used to define a secure connection between both Instances.

      Data transfer is secured with the help of the JWT token which authenticates every request so that the destination side can be sure they are getting data from the expected Instance.

      To find out more, have a look at our extensive resource on Exalate Security and Architecture.

      For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.

      Ready to try out Exalate?