We are now looking for a Sales Development Representative to join our team in Costa Rica!

Your responsibilities would be:

  • Respond, engage and qualify inbound leads.
  • Proactively hunt for sales opportunities, assisted by marketing and automation. (Outbound)
  • Assist in optimizing the user onboarding experience and take appropriate action where needed.
  • Gather feedback & insights, document and report to improve success rate of conversations and increase the amount of demo’s for our products.

  • Manage demo-scheduling of AE’s and plan next steps to follow up.
  • Hold intelligent and engaging conversations over the phone, email and chat.
  • Offer basic support in live chat (based on documentation) and dispatch to technical support where required.

Who are you?

  • You have strong and professional English communication skills, both oral and written, coupled with excellent listening skills.
  • You have a strong capability of understanding customer pain points, requirements and correlating potential business to value that can be provided by our products.
  • Fearlessness - willing to hop on a call with new people every single day and explain our value proposition as it relates to each individual you speak with.

  • You have a natural affinity for sales and a high emotional intelligence. You're energetic, motivated, with a positive outlook and are goal-oriented. (Always be closing)
  • You have demonstrated ability to collaborate with a distributed sales team.
  • Ideally (although not a necessity), you have previous experience with B2B sales in SaaS.

Bonus points for:

  • IT — experience.
  • B2B Inside sales experience.