Piotr Ratke
Netguru
Exalate is marketed as the most flexible synchronization tool for issue trackers and that short definition is pretty accurate from what we have observed!
Sync type, title, creator...
sync status, description, priority...
sync attachments, custom fields...
sync comments...
Sync Urgency, state, sys id, caller, category...
Sync summary, description, comments...
Sync attachments, custom fields...
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The first thing that hits you when using this app is how easy it is to get a synchronization up and running. By default, everything works so well.
Take your time to dive into what’s possible. There’s so much more under the hood that you could do - if you keep it simple and use the defaults, it’s only 5% of what’s possible, you could build crazy and cool stuff.
With amazing support and the flexible capability of Exalate, we were able to see it become an important part of our work life cycle.
Exalate allows us to keep full control over our own access and local systems, yet, with ease, share projects and collaboration with any number of external parties.
It's amazing how Exalate satisfied our complex synchronization needs. Plus, we managed to reduce the monthly costs of our Service Desk by around 95%.
The scripting-based engine is robust and extensible, the performance works really well. Exalate also has a great customer-centric support which adds value to the product.
Bi-directional Sync
Achieve a real-time uni or bidirectional sync with advanced mapping options between default and custom ServiceNow fields. Choose what to sync and what to exclude based on your needs.
Automated Integration
Use custom triggers to control how the ServiceNow integration with Azure DevOps sync functions. Set up automated syncs to establish more granular controls.
Bulk Operations
Use the custom Bulk Exalate feature to save time. Streamline workflows by connecting multiple existing entities with similar trigger configurations.
Flexbility with AI Assistance
Explore multiple mapping and syncing possibilities with the help of an AI-powered scripting engine, AI Assist. Use the Groovy-based Script mode to full capacity to configure advanced use cases.
Decentralized Integration
Maintain independent control over your Azure DevOps and ServiceNow integration, even for cross-company syncs. No need to share admin rights and there is no risk of exposing confidential information.
Better Scalability
Get ServiceNow to Azure DevOps integration rolling with default connections for simple use cases. Scale up with the help of AI-powered script-based custom connections.
Advanced Security
Keep the protection of sensitive business data top-of-mind by trusting our single-tenant architecture. Stay ahead of any suspicious activity using advanced endpoint detection and response (EDR).
Exalate allows you to connect and synchronize data between different platforms.
Synchronization is bi-directional, automatic and unlimited as long as each instance (each side) of the synchronization has a valid license.
Click the button below to learn about pricing for your specific use case:
Basic Mode
For basic scenarios, a solution out-of-the-box.
- No-code and no configuration needed
- Sync 4 essential fields (titles, comments, descriptions, attachments, IDs)
- Limited syncs per month
Script Mode
Limitless flexibility in configuring your integration.
- Add groovy-based scripts to fully customize the integration
- Or, prompt your requirements into AI Assist, and receive tailored scripts to get your integration up and running
- Configure each side of the connection separately
- Sync all supported fields and unlimited syncs per month
Script Less. Integrate More.
Exalate Script Mode just got better.
Minimize the time spent searching for relevant scripts or writing them from scratch. AI takes care of the complexity so you can focus on what matters most!
Wants to see Exalate in Action?
Speak with one of our engineers and discover how Exalate can be custom-fit to your unique integration scenario
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install
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connect
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customize
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synchronize
Exalate is flexible enough to cover almost all integration use cases through its Groovy-based scripting engine.
You can start with basic sync scenarios out-of-the-box or implement advanced use cases using the Script mode.
Essentially, you can sync any default or custom properties, or entities available via REST APIs, set custom mappings, add advanced logic to your integrations, and do much more.
Check out some use cases implemented with Exalate.
Exalate integrates Jira (Cloud and On-premise), Salesforce, Azure DevOps, ServiceNow, Zendesk, GitHub, and more. It can be deployed on docker for all these platforms. Start your free trial here.
You can connect these platforms in the following ways:
- One to one
- One to many
- Many to one
- Many to many
Or use a combination of the above models. You can also request a custom connector or outsource your entire integration to us.
Yes, we offer a 30-day free trial. We recommend you book a short call with our experts to discuss your use case and help you get started.
In case you feel Exalate is not the right fit, you can cancel your trial anytime, and you’ll not be charged.
At Exalate, keeping your data private, safe, and secure is the topmost priority. Hence, we follow the best-in-class security practices and procedures.
We have the following security measures in place:
- ISO 27001:2022 Certified
- Single-tenancy model
- Decentralized integration control so you decide what gets shared and what doesn’t
- Secure connection between instances via a shared secret, no need to share access credentials
- Authentication lies with the underlying platform
- GDPR compliant
- JWT-based tokens authenticate every data transfer request to ensure the destination instance always gets data from the expected source instance.
- Transport Layer Security (TLS) 1.3 (and 1.2)
To learn more about the complete security posture, have a look at the Exalate Security and Architecture Whitepaper.
Check out the data security and privacy statement here.
The price of your integration is calculated based on the number and type of platforms you need to synchronize.
For example, Jira Cloud (500 users) <> Azure DevOps Cloud integration use case would differ in price from, say a Salesforce <> ServiceNow <> GitHub Enterprise integration.
If you expect a very high number of synchronizations and you’d prefer to have Enterprise SLA and Solution Assistance, that would influence the price too.
If you’d like to know how much Exalate would cost for your use case, please ask us via live chat.
We offer Standard and Premier Support depending on customer needs and the running Service Level Agreement.
As part of Premier Support, we provide higher SLAs, shorter resolution time, configuration assistance, and optimized escalation paths.
Decentralized integration is a setup where each integrating party has independent and full control over information exchange.
You decide what needs to be sent to and received from the destination without a mandatory requirement to consult or inform the other side. This way, every platform admin can change their local configuration without affecting their integration partner’s configuration. Additionally, it increases your data security and avoids accidental access to shared information.
The systems in this arrangement are inherently distributed. This makes them loosely coupled, avoiding a single point of failure. It also enhances the maintainability and scalability of your integration.
Yes, the Exalate application needs to be installed on all integrating platforms. This means you need a valid Exalate license/subscription on both your instance and your partner’s instance.
Contact our sales team for more information about our licensing and pricing model.
Exalate has already been in use since 2014 at a large number of enterprise clients. Performance tests are continually implemented to assure there will be no noticeable load on both the app or the issue tracker.
For example, some of our customers continually processes, on average, 12.000 issues per month without experiencing any significant impact on the overall instance.
Yes, you can sync historical data using Exalate.
There are two ways to do this:
Bulk Exalate – Syncs all the existing data that fulfills the trigger condition (s). This option is available under the Triggers tab.
Bulk Connect – Connects existing entities residing in different systems. You need to upload a .csv file that contains the mappings. This option is available in the Exalate admin menu panel.
Learn more about Bulk Connect and Bulk Exalate.