Two-way Jira Azure DevOps Integration
Frustrated by manual updates, duplicate work, and lack of visibility across Jira and Azure DevOps?
Set up a bidirectional sync and get real-time updates across systems.
From simple syncs to the most complex workflows, Exalate has you covered.
sync issue types, labels, priority, status...
sync any custom fields, attachments...
sync comments, worklogs, history...
Sync type, title, creator...
sync status, description, priority...
sync attachments, custom fields...
sync comments...
Azure DevOps
Work Items
+20 fields are supported, including:
- Custom fields
- Attachment
- Comment
- Title
- Description
- Tags
- Priority
- State
- Created by
Jira
Jira Software (Cloud and Data Center)
Jira Service Management
Work Items (Issues)
(Bugs, Tasks, Stories…)
+40 fields are supported, including:
- Custom fields
- Summary
- Status
- Description
- Key
- Comment
- Attachment
- Priority
- Third-party plugin fields (e.g Insights)
Sprints
All fields are supported, incuding:
- Name
- State
- Start date
- End date
- Complete goal
- Origin board ID
- Goal
How it Works
Connect
Easily connect multiple projects, instances, and platforms. With local, or external partners.
Customize
Set your sync rules to make sure the right data is shared.
Prompt Exalate’s AI to generate rules, or fine-tune with Groovy-based custom mappings and logic for complete control.
Automate
Set triggers to automate your sync based on specific conditions.
Synchronize
Now your connected instances will exchange information automatically. Happy syncing!
Get the Most Out of Your Integration
Connect multiple projects, instances, and platforms. Use different rules for each connection.
Get AI-powered recommendations for resolving the issue, including possible fixes and next steps.
Describe your integration goal. Aida reviews your sync rules and connector type, then suggests script changes
“
The fact that Exalate is a very extensible and flexible product is quite an impressive feature for us. We can even build our own integration on top of it, and it actually shows that the developers and the engineers behind the product do really know what they are doing. Plus we have had an excellent customer experience.
Alexander Sinno |
ai assisted script
Your Integration, Your Rules
Full Control, Boosted by Aida AI
Exalate comes with default sync rules, that can be adapted to your specific needs.
Build your unique integration rules with just a few lines of Groovy Script – or a few prompts.
- Deepen, change, adjust sync rules easily
- Control outgoing and incoming data on each side
- Simply mirror or customize mappings
- Track changes with version history
- Move confidently with draft mode
“
We can do almost anything we want with the sync thanks to its groovy script.
I can say I haven’t seen any other apps as flexible as Exalate.
Daniel Miks
Simple or Advanced, We Got you Covered
Work with simple integration templates. Or, completely customize your sync. Some common use cases:
In practice:
...Or simply write a few lines of code
if(firstSync){
issue.projectKey = “JSM”
issue.typeName = nodeHelper.getIssueType(replica.type?.name, issue.projectKey)?.name ?: “[System] Service request”
}
replica.addedAttachments.each { a ->
def comment = commentHelper.addComment(“!${a.filename}!”, [])[0]
comment.internal = true
comment.restrictSync = true
issue.comments += comment
}
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
replica.addedComments.each { it.executor = nodeHelper.getUserByEmail(it.author?.email) }
replica.changedComments.each { it.executor = nodeHelper.getUserByEmail(it.updateAuthor?.email) }
issue.comments = commentHelper.mergeComments(issue, replica, {it.internal = true; it})
In practice:
...Or simply write a few lines of code
if(firstSync){
workItem.projectKey = “Majids Development”
def typeMap = [
“Epic” : “Feature”,
“Story” : “Task”
]
workItem.typeName = nodeHelper.getIssueType(typeMap[replica.type?.name],workItem.projectKey)?.name ?: “Task”
workItem.summary = replica.summary
if(replica.issueType.name==”Epic”)
workItem.parentId = “9785”
store(issue)
}
. . .
In practice:
...Or simply write a few lines of code
import com.atlassian.jira.component.ComponentAccessor
class WikiToHtml {
static String transform(String wikiFormat) {
if (!wikiFormat) {
return null
}
. . .
def fixImage = wikiFormat?.replaceAll(/\!(\S+)\|\S+\!/, ‘<!– inline image filename=#$1# –>’)
fixImage = fixImage.replaceAll(/\!\^(\S+)\|\S+\!/, ‘<!– inline image filename=#$1# –>’)
fixImage = fixImage.replaceAll(/\!\^(\S+)\!/, ‘<!– inline image filename=#$1# –>’)
fixImage = fixImage.replaceAll(/\!(\S+)\!/, ‘<!– inline image filename=#$1# –>’)
. . .
}
replica.description = WikiToHtml.transform(issue.description)
replica.labels = issue.labels
replica.comments = issue.comments.collect {
comment ->
comment.body = WikiToHtml.transform (comment.body)
comment
}
Secure by Design
- Data isolation via single tenancy
- Encryption at rest and in transit
- Instant alerts for all data changes
- Automatic recovery from outages
- Secure sync with systems behind firewalls
- Granular filters to limit data exposure
- Single-tenant architecture – no shared infrastructure
- Encryption in transit and at rest
- Automatic recovery from outages
- ISO 27001:2022 certified
- 24/7 threat monitoring with SentinelOne
“
We can now handle around 500 customer incidents per week, thanks to Exalate, which is a very good result regarding the number of products we’re dealing with. It synchronizes 45x faster than our previous solution.
Christof Cuyper |
Pricing Built for Scale, Not Surprises
Exalate offers a 30-day Free Trial
Starter
Small teams with straightforward synchronization needs
Scale
Growing teams with moderate synchronization volume
Pro
Organizations needing enterprise systems
pricing per integration starts atThis is the entry price for the lowest-cost integration. Your price depends on which systems you connect, items in sync, environments, SLA/support, and add-ons. To get a tailored quote, contact sales.
$
550
/mo
Billed annually
Enterprise
Large-scale deployments with custom requirements
Let's talk
Get in touch for your custom pricing
& more
See the New Exalate in Action
Let us show you how Exalate can fit your unique business needs.
trusted by clients worldwide
Exalate is a bidirectional integration platform that synchronizes Jira issues (now work items) with Azure DevOps work items in real time. Unlike the native Azure DevOps for Jira app, which only shows development activity, Exalate provides true two-way sync of work items, custom fields, comments, and attachments. Both sides maintain independent control over sync rules, making it ideal for cross-company collaborations where each party needs autonomy over their data.
Basic integrations using default sync scripts can take a few hours. For complex setups involving area path mappings, iteration paths, hierarchy preservation (epics to features to stories), or cross-company connections, plan for a few hours. For deeper integrations consider 1-2 weeks.
Aida can generate sync scripts from plain-language prompts, significantly reducing configuration time.
Exalate uses outcome-based pricing, where you pay for active items currently in sync. Plans start at $100/month (Starter).
Check out Exalate pricing or estimate costs beforehand.
On Azure DevOps, sync work item types (bugs, tasks, user stories, features, epics), title, description, priority, state, comments, attachments, custom fields, area path, iteration path, and tags. On Jira, sync summaries, descriptions, comments, attachments, assignees, reporters, labels, priority, due dates, work logs, custom fields, components, issue links, agile boards, versions, and sprints. Use scripts to sync virtually any field combination, including third-party plugin fields.
Yes, Exalate supports syncing Azure DevOps area paths and iteration paths. Since Jira doesn’t have direct equivalents, these values are mapped to custom text fields in Jira issues. Use Groovy scripts to extract the path data from Azure DevOps work items and store them in designated Jira custom fields. This gives Jira users visibility into Azure DevOps team structure and sprint assignments without manual data entry.
Yes, Exalate can sync sprint information between Jira and Azure DevOps. Azure DevOps iteration paths map to Jira sprints through custom scripting. When a sprint is created in Azure DevOps, it can automatically replicate on the Jira side with the same name, start date, and end date. Issues created in Jira can be channeled to the correct sprint using the iteration path value from Azure DevOps.
Yes, Exalate preserves parent-child relationships between Jira and Azure DevOps. Map Jira epics to Azure DevOps features, Jira stories to user stories, and Jira sub-tasks to Azure DevOps tasks. The hierarchy syncs bidirectionally, meaning when you create a story under an epic in Jira, the corresponding user story links to the correct feature in Azure DevOps. Issue links and relations are maintained automatically.
Yes, Exalate provides real-time bidirectional synchronization. When a work item updates in Azure DevOps or Jira, the corresponding entity updates within seconds. This includes status changes, priority updates, new comments, and attachment additions. The sync queue provides complete visibility into processing status.
Yes, Exalate connects multiple Jira and Azure DevOps instances in various configurations. Connect multiple Azure DevOps organizations to a single Jira instance, or link several Jira projects to one Azure DevOps organization. Each connection has independent sync rules, allowing different field mappings for different teams or projects. This supports enterprise scenarios with regional instances or MSPs managing multiple client environments.
The official Azure DevOps for Jira app provides one-way visibility: linking commits, branches, and pull requests to Jira work when you include work item keys in commit messages. It doesn’t sync work items bidirectionally. Exalate provides true two-way work item synchronization, custom field mapping, and independent control over sync rules on each side. For teams needing ongoing bidirectional collaboration (not just DevOps visibility), Exalate delivers capabilities the native app cannot.
Both tools provide bidirectional sync between Jira and Azure DevOps. Key differences: Exalate uses Groovy scripting for unlimited customization, while TFS4JIRA uses configuration profiles. Exalate connects to ServiceNow, Salesforce, Zendesk, and GitHub beyond just Jira/Azure DevOps.
Common use cases include: development handoffs (Jira backlog items automatically create Azure DevOps work items for developers), QA collaboration (testers in Azure DevOps sync bug reports to Jira for product managers), vendor collaboration (external developers work in Azure DevOps while your team tracks progress in Jira), and migration support (run both systems in parallel during platform transitions). Multi-instance setups support enterprises with distributed teams.
Jira uses Wiki markup while Azure DevOps uses HTML formatting. Exalate automatically converts between formats using built-in transformers. When syncing descriptions or comments, rich text formatting (bold, italics, code blocks), inline images, tables, and links convert correctly between platforms. Transformers support HTML to Wiki, Wiki to HTML, and Markdown to Wiki conversions. This ensures information displays correctly regardless of which platform created it.